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โ† Back to VBM-AI
Real Estate & Lettings

Never miss a viewing.
Never lose a tenant.

VBM-AI answers every property enquiry, books viewings, handles tenant calls and coordinates maintenance โ€” 24 hours a day, even on Sunday evenings when your best leads call.

โšก Answers in <3s
๐Ÿ“… Viewings booked automatically
๐Ÿ  Works with Rightmove & Zoopla
๐Ÿ”’ GDPR compliant
โœ… Live in 48 hours
What VBM Handles

Every call your team can't get to

From first buyer enquiry to tenant maintenance โ€” VBM-AI manages the full property customer journey.

๐Ÿ 

Viewing requests & scheduling

Books viewings directly into agent diaries from Rightmove, Zoopla and your website โ€” automatically, 24/7.

๐Ÿ“ž

Out-of-hours buyer enquiries

Weekend and evening calls answered instantly. Buyers confirmed with an appointment even when your office is closed.

๐Ÿ”‘

Tenant inbound calls

Rent queries, renewals, notice questions โ€” all triaged. Urgent issues escalated, routine queries logged.

๐Ÿ”ง

Maintenance request intake

Tenants report issues verbally. VBM captures property, issue type and urgency โ€” routes to your maintenance team.

๐Ÿ‘ฅ

Landlord update calls

Landlords calling for property updates, rent statements or inspection results โ€” AI handles standard queries.

๐Ÿ“‹

Applicant pre-qualification

Budget, employment, move-in date, pets โ€” all captured before any agent time is spent.

How It Works

From enquiry to viewing confirmed

01 โ€” Receive
๐Ÿ“ž

Lead calls your number

Whether from Rightmove, Zoopla or your website โ€” every call answered within 3 seconds in your agency name. No voicemail.

02 โ€” Qualify
๐Ÿ 

AI qualifies the enquiry

Buying, renting, or selling? Budget, timeline, area, chain status โ€” all captured naturally before agent time is committed.

03 โ€” Book
โœ…

Viewing booked, agent notified

Appointment in your diary. Customer confirmation text sent. Agent gets a full lead summary. You just show up.

Features

Built for property businesses

๐Ÿ“…

24/7 Viewing Scheduler

Books viewings around agent availability automatically. Syncs with Google Calendar, Outlook and major property CRMs. No double-bookings.

Core
๐Ÿ”

Applicant Pre-Qualification

Budget, employment, references, move-in date captured before agent involvement. Your team only handles qualified enquiries.

Included
๐Ÿ”ง

Maintenance Triage

Tenants report issues verbally โ€” AI captures details, urgency and property reference, routes to the right contractor.

Included
โญ

Automated Review Requests

After every viewing or tenancy, review requests sent automatically. Your rating builds itself.

Included
Live Demo

Hear it answer

This is exactly what your callers hear โ€” natural, professional, instant. A real property enquiry handled automatically.

Book a personalised walkthrough โ†’
VBM-AI
๐Ÿ 
Prestige Property
Viewing enquiry ยท Sat 6:48pm
VBM-AI
Good evening, thank you for calling Prestige Property. Are you looking to buy, rent or enquire about one of our listings?
Caller
Hi โ€” I saw the 3-bed semi on Maple Road, can I arrange a viewing?
VBM-AI
Absolutely! I have Saturday morning at 10am or Monday at 1pm โ€” which works better for you?
Caller
Saturday at 10 please.
VBM-AI
Perfect โ€” booked for Saturday at 10am. Can I take your name and best number for the confirmation?
๐Ÿ“ž Book a Live Demo
Integrations

Works with your property stack

Connects to the tools your agency already uses โ€” no replacement, no disruption.

๐Ÿ 

Rightmove & Zoopla

Leads from portal listings routed directly to VBM-AI. Every enquiry answered and qualified automatically.

๐Ÿ“…

Google Calendar & Outlook

Viewing slots booked in real time against agent availability. Instant confirmation sent to both parties.

๐Ÿ—‚๏ธ

Reapit, Jupix & Alto

Direct integration with major property CRM platforms. Every lead and booking logged automatically.

๐Ÿ’ฌ

WhatsApp

Buyers and tenants can enquire and book via WhatsApp โ€” fully automated.

โšก

Zapier & Make.com

Connect to any platform in your stack. Data flows automatically to wherever you need it.

๐Ÿ“Š

HubSpot & Salesforce

Every lead captured and qualified synced into your CRM with full contact and enquiry details.

Client Results

What estate agents actually say

๐Ÿ 
โ˜…โ˜…โ˜…โ˜…โ˜…

"We were losing viewings every weekend โ€” buyers would call Saturday afternoon and go straight to voicemail. VBM-AI handles every single one now. We've seen a 40% increase in booked viewings and our Saturday pipeline is stronger than ever."

SR
Sarah R.
Director, Prestige Lettings โ€” 3 branches
FAQ

Real estate specific answers

Does it work with Rightmove and Zoopla leads?+

Yes. Leads from Rightmove, Zoopla, OnTheMarket and your own website are all routed through VBM-AI. Every enquiry answered, qualified and booked automatically regardless of source.

Can it book viewings into specific agent diaries?+

Yes. VBM-AI can be configured to book viewings based on area, property type or agent availability. No double-bookings across your team.

How does it handle maintenance requests?+

Tenants describe the issue verbally. VBM-AI captures property address, issue type, urgency and best contact time โ€” then routes to your maintenance team or preferred contractor. Emergency issues are flagged immediately.

Can it pre-qualify rental applicants?+

Yes. VBM-AI asks about rental budget, employment status, move-in date, number of occupants and pets โ€” before any agent time is spent. Only qualified applicants reach your negotiators.

Does it integrate with our property CRM?+

VBM-AI integrates with Reapit, Jupix, Alto, Landmark and most major property CRM platforms via API or Zapier. Every lead and interaction logged automatically.

Stop losing viewings to voicemail

Book a free 30-minute call. We'll show you VBM-AI handling a real property enquiry live โ€” then walk through exactly how it would work for your agency.

No contract ยท Setup in 48 hours ยท Cancel anytime