VBM-AI handles every initial enquiry, captures matter details, qualifies potential clients and schedules consultations — so your fee-earners only speak to properly qualified clients.
Every new client enquiry answered, matter type identified, and key details captured — before any fee-earner time is spent.
Employment, family, conveyancing, commercial, personal injury — VBM-AI identifies the matter type and routes to the right department automatically.
Initial consultations booked with the appropriate solicitor based on matter type, availability and conflict-check questions required upfront.
Clients calling for case updates or routine queries — handled and triaged without tying up your team on low-value calls.
Evening and weekend enquiries captured and qualified — competitors miss these clients, you don't.
Budget, urgency, matter complexity — captured upfront so fee-earners know whether an enquiry is commercially viable before the consultation.
Every call answered within 3 seconds in your firm's name — professional, calm, authoritative. Potential clients feel they've reached a well-resourced practice.
VBM-AI identifies matter type, captures key facts, asks initial conflict-check questions and assesses urgency — before any lawyer time is committed.
Consultation scheduled with the appropriate fee-earner. Client gets confirmation. Solicitor receives a full matter summary before the meeting.
Captures matter type, client details, urgency and initial conflict-check information before any solicitor involvement. Every instruction arrives with full context.
Books initial consultations with the right fee-earner based on practice area and availability. Integrates with Outlook, Google Calendar, Clio and Leap.
Evening and weekend enquiries captured and qualified — clients who call out of hours get a professional response and matter logged for first-thing follow-up.
All client data handled in compliance with UK GDPR and SRA data handling requirements. Data Processing Agreements provided on request.
Professional, measured, and every relevant detail captured before a solicitor is involved.
Book a personalised walkthrough →Direct integration with Clio and LEAP — matter details and client records synced automatically from the first call.
Consultation bookings synced to the right solicitor's calendar in real time.
Full intake summary emailed to the relevant fee-earner immediately after every new enquiry.
Client follow-up and confirmation messages sent automatically.
All new enquiries logged with full contact details, matter type and qualification status.
Connect VBM-AI to any other platform in your firm's tech stack.
"Our solicitors were spending the first 20 minutes of every new client call just gathering basic information. VBM-AI does all of that before anyone in the firm is involved. We've reduced our intake cost significantly and fee-earners only speak to properly qualified clients."
Yes. VBM-AI can ask specific conflict-check questions — names of parties, company names, opposing counsel — before booking a consultation. This information is passed to your conflicts team immediately.
VBM-AI identifies urgent matters — injunctions, immediate court hearings, custody emergencies — and escalates to an on-call solicitor or duty partner according to your protocol. Urgent matters are never left in a queue.
Yes. VBM-AI routes enquiries to different practice area teams — employment, family, conveyancing, commercial — based on matter type identified during the call.
VBM-AI does not provide legal advice — it captures information and schedules consultations. All client data is handled in accordance with UK GDPR and we provide Data Processing Agreements as standard.
Book a free call. We'll show you how VBM-AI would work in your specific practice — including conflict-check configuration and practice area routing.