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Plumbing & Trades

Every call answered.
Every job booked.

VBM-AI answers every inbound call, qualifies every job and books it directly into your diary β€” while you're on-site doing the work that earns you money.

⚑ Answers in <3s
πŸ”§ Jobs qualified automatically
🚨 Emergency callouts handled
πŸ“… Diary sync real time
βœ… Live in 48 hours
What VBM Handles

Every call while you're on the tools

🚨

Emergency callouts

Burst pipes, boiler failures, gas leaks β€” AI identifies urgency, captures address and contact details, books an emergency slot. You get an instant notification.

πŸ“…

Routine job booking

Boiler services, bathroom installations, leak repairs β€” qualified, scheduled and confirmed in your diary without you interrupting the job you're on.

πŸ’°

Quote enquiries

Customers asking for rough quotes β€” AI captures job type, size and requirements, books a site visit for you to assess and price.

πŸ—ΊοΈ

Service area queries

Customers checking if you cover their area β€” answered instantly based on your configured coverage postcodes.

🏒

Commercial & landlord calls

Property managers calling about maintenance jobs β€” captured, qualified by urgency and volume, routed to your commercial team.

⭐

Post-job review requests

After every completed job, a Google review request sent automatically. Your reputation builds without asking a single customer face to face.

How It Works

From missed call to job in the diary

01 β€” Call comes in
πŸ“ž

Customer calls while you're on-site

Phone rings. VBM-AI answers within 3 seconds in your business name. Customer gets a professional response β€” not voicemail, not a competitor.

02 β€” Job qualified
πŸ”§

Job type, address & urgency captured

AI asks the right questions β€” what's the problem, where, how urgent, access details. Every job arrives with the information you need.

03 β€” Booked & confirmed
βœ…

In your diary, customer confirmed

Job booked into your calendar. Customer gets a confirmation text. You get an instant summary. Turn up and do the work.

Features

Built for plumbers & tradespeople

πŸ“ž

24/7 Call Answering

Every call answered day, night, weekends and bank holidays β€” in your business name, within 3 seconds. Emergency callouts handled with immediate escalation. No job lost to voicemail.

Core
πŸ“…

Diary & Calendar Sync

Jobs booked directly into Jobber, Tradify, ServiceM8, Google Calendar or GoHighLevel β€” real time, no double-bookings, full job details attached.

Core
πŸ’¬

WhatsApp Job Booking

Customers who prefer to message can book and enquire via WhatsApp β€” handled automatically with the same speed as a phone call.

Included
πŸ—‚οΈ

Integrated CRM

Every customer, every job, every call history logged automatically. Accessible from your phone on-site β€” no paperwork required.

Included
Live Demo

Hear it handle an emergency callout

What your customers hear when you can't answer β€” and why they don't call your competitor instead.

Book a personalised walkthrough β†’
VBM-AI
πŸ”§
Rapid Plumbing & Heating
Emergency callout Β· Sun 10:47pm
VBM-AI
Hi, thanks for calling Rapid Plumbing. Is this an emergency or are you looking to book a job?
Caller
Emergency β€” burst pipe in the kitchen, water everywhere, I need someone now.
VBM-AI
Got it β€” I'll get someone to you. What's the full address and your name?
Caller
James β€” 47 Birchwood Close, Kingston, KT2 5PL.
VBM-AI
Logged. The engineer will call you within 15 minutes. While you wait β€” find the stopcock under the sink and turn off the water supply.
πŸ“ž Book a Live Demo
Integrations

Works with your job management tools

πŸ”§

Jobber

Jobs booked directly into Jobber β€” client details, job type, address and scheduling synced automatically.

πŸ“‹

Tradify & ServiceM8

Full integration with Tradify and ServiceM8 β€” zero manual entry required.

πŸ“…

Google Calendar

For simpler setups β€” jobs booked into Google Calendar with full job details and customer contact info.

πŸ’¬

WhatsApp

WhatsApp job enquiries and bookings handled automatically.

πŸ—‚οΈ

GoHighLevel

Full GHL integration β€” leads, bookings, follow-ups and CRM all from one platform.

⚑

Zapier

Connect VBM-AI to invoicing, accounting, quoting software and more.

Client Results

What tradespeople actually say

πŸ”§
β˜…β˜…β˜…β˜…β˜…

"I was losing 10 to 15 calls a week without knowing it. Since VBM-AI went live my diary is fuller than it's ever been. Best thing I've done for the business β€” pays for itself in the first week every month."

DT
Dave T.
Sole trader plumber β€” South London
FAQ

Trades specific answers

Does it handle emergency callouts differently?+

Yes. VBM-AI identifies emergency calls immediately β€” burst pipes, boiler failures, gas smells β€” and handles them with urgency. You receive an instant notification and the customer is given interim safety advice while they wait.

Can it filter calls outside my service area?+

Yes. VBM-AI is configured with your service area postcodes. Customers outside your coverage are politely told you don't cover their area.

Does it work if I'm a sole trader?+

Yes β€” sole traders are actually our most common trades customer. VBM-AI answers calls while you're on a job, qualifies them, and books into your personal calendar.

What job management software does it integrate with?+

VBM-AI integrates with Jobber, Tradify, ServiceM8, Commusoft, Simpro, Google Calendar and GoHighLevel. Zapier covers most other platforms.

Stop losing jobs to voicemail.

Book a free call. See VBM-AI handle a real emergency callout live β€” set up for your business within 48 hours.

No contract Β· Setup in 48 hours Β· Cancel anytime